Frequently Asked Questions (FAQ)
1. What kind of artwork do you offer?
We offer 100% original, hand-painted artworks, including Vancouver cityscapes, mountain landscapes, abstract art, and custom portraits. Each piece is unique and crafted with care using eco-friendly materials.
2. Can I request a custom painting?
Yes! We specialize in custom artwork. Just fill out our [commission request form], and we’ll work closely with you to bring your vision to life.
3. How long does a custom order take?
Custom paintings typically take 1–3 weeks to complete, depending on size and detail. We’ll give you a timeline once we finalize your design.
4. Do you ship outside of  Vancouver?
Yes, we offer shipping across Canada. All pieces are carefully packaged to ensure safe delivery. Additional shipping fees may apply depending on your location.
5. What materials do you use?
We use high-quality, eco-conscious acrylic paints and canvas. Our goal is to create beautiful art that’s also environmentally responsible.
6. Do you accept returns or exchanges?
Because each painting is custom-made, we don’t accept returns. However, if there’s an issue with your order, please contact us—we’re happy to help resolve it.
7. How can I contact you?
You can reach us through our [Contact Page], email us at info@urbanartisanhub.ca, or message us on Instagram or Facebook.